SHIPPING & RETURN POLICIES SKIN DYNAMICS

Shipping to Canada only

IN STORE PICK UP

In store pick up available Wednesday 12-5 and by appointment 

SHIPPING FEES

Standard shipping $4.95

Free shipping for purchases over $200

POSTING & HANDLING

• Tracked shipping 

• Estimated delivery: 7-12 business days

Please note that the timeframe for delivery is an estimate only and we do not have any control over the delivery schedule once your order has been dispatched. 

Please check your shipping address carefully! 

You will receive an email confirmation from us when you place your order. It is important that you double check that your shipping address is correct as once orders have been dispatched, they cannot be redirected.

If you have made an error please contact us immediately. Our details are found in the Contact Us section of our website.

I HAVEN'T RECEIVED MY ORDER?

If you have not received your order within the estimated timeframe you must first contact your local postal service to lodge an enquiry. Skin Dynamics  will do everything that we can to assist you but we cannot be made liable and will not refund or resend the order.

If you selected our tracked shipping option and wish to track your product, please input your tracking number into the shipping companies tracking section on our website.

 If your package has not arrived within the estimated timeframe, please contact your local postal authority for more information.

RETURNS & EXCHANGES

All products purchased in store or from our online store are final sale.